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Energy & Utilities Consulting Expert Industry Insight & Advice

We provided regulatory and process support to an independent energy supplier who were implementing infrastructure required to operate as a gas shipper. We developed process diagrams, mapped the shipper activities, documented system changes required to become a shipper and recommended new operational resource requirements.

Engage has provided expert advice to our clients in the energy and utilities market for over a decade. Our consultants will quickly assimilate your business goals and use theirs and our collective knowledge help you to achieve them.

Distribution Network Operator - Delivered a report providing a review of the regulatory framework and charging methodologies in relation to local generation and supply, identifying where there is a material difference in the treatment of schemes on the public network compared to a private network and suggesting ways in which this might be addressed. Supported the DNO in discussions with Ofgem, and subsequent preparation of a derogation request to allow them to test special charging arrangements for a local council. 

City Council - Provided commercial and regulatory support to a CHP project in the north-west of England. This included a ‘pathfinder’ report into the relative merits of using private and public electricity networks, and subsequent support in relation to regulatory issues. 

Energy Supplier - We undertook a full review of the strategy & methods of forecasting energy, income and costs (imbalance, energy, DUoS, TNUoS, BSUoS, ROCS, agency, meter provision) for an energy supplier. The review identified operational issues and risks – including an assessment of data quality - and included independent models to forecast energy, income & costs for comparison.

GB Energy Supplier - Supported the development and deployment of a small energy supplier’s Billing and CRM system procurement and subsequently facilitated workshops to review internal process and system requirements.

Regulator - Engage recently completed an independent study for Ofgem and the gas Performance Assurance Workgroup which identified and quantified current and future risks to fair and equitable gas settlement between shippers. The project involved analysing the Nexus business process requirements (detailing significant changes to gas settlement processes from 2015), relevant modifications and UNC legal text and building a dynamic model to simulate future gas settlement processes. The model quantified each risk identified by using industry data and applying relevant statistical distributions. The final report ranked the severity of each risk and will help shape development of gas performance assurance targets. 

Energy Supplier - Engage completed an independent review of a Supplier's Project Nexus to-be business processes documentation. We documented findings from a gap analysis between the supplier's internal documents and Xoserve’s latest BRDs (Invoicing, AQ, iGT Agency services, Meter Reading Submission, Processing and Settlement, Reconciliation, Supply Point Register, Transition and Non-Functional) which were updated in March 2015. We identified areas where processes could be further optimised and highlighted the key business risks of Project Nexus. 

Energy supplier - Engage was approached by a supplier that had recently been granted a gas shipper licence, and as such, were now looking to balance and trade direct with counterparties. Engage provided advice on the various trading scenarios which minimised risk to their company whilst also being mindful of minimising business costs.

Energy Supplier - We provided settlement function advice as the supplier was laying the foundations for transitioning to larger scale operations.

FTSE 100 Company - Enagage provided expert industry advice as part of an outsourcing bid for a “big 6” Energy Supplier’s front and back office services. Reviewed all bid documentation and presentation dress rehearsals, validated work volumes and associated cost assumptions and input to process improvement initiatives.

Energy Supplier - We ecommended an optimal Direct Debit (DD) setting process, DD trigger for review process and DD recalculation algorithm that meets the supplier’s values, regulatory obligations and customer service ethos, whilst also maximising working capital.

Electricity Company - Engage provided expert advice on data aggregation and metered data provision requirements for the opening of full competition and participation in the single Irish market. 

Energy Supplier - We provided regulatory and process support to an independent energy supplier who were implementing infrastructure required to operate as a gas shipper. We developed process diagrams, mapped the shipper activities, documented system changes required to become a shipper and recommended new operational resource requirements. 

 

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