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This engage assurance service provides comfort that you are operating correctly in a controlled environment

It is especially valuable in high risk, complex, multi-stakeholder environments where the impact of failure is significant.

A key aspect of the assurance service is the Independent Client Support Function. This service bridges the gap between our clients and their service providers - whether they are delivering large complex projects or providing an operational service. The service provides assurance to our clients that their requirements are being delivered to their satisfaction.

The assurance services that engage provide can be applied across all of our other services - from assurance of market services to assurance of programme and project activities. Examples that we can do are shown below. A key aspect of this service is its independence.

Market Participant Support

Review of the activities of agents and service providers

Development of compliance frameworks to help you determine if you are meeting your BSC obligations

Establishment of business processes to help you identify and manage your risks

Review of your progress in addressing key industry issues that are being monitored by the Regulator, BSC Panel and PAB

Data Assurance

Establishment of audit trails in your data management processes

Independent reviews and audits of your data management activities

Project Assurance

Project and development audits

Provision of support to your 'go live' decision making process

Reviews of your programmes and projects at any point in their lifecycles. This could include reviews to establish why a project is 'going wrong' with recommendations for actions to get the project 'back on track', project evaluation reviews and post implementation reviews (PIR). A PIR will determine if the business objectives and user requirements have been delivered by a programme of work in the operational environment. This review is undertaken no sooner than 6 months after the work has been completed to ensure that it is a true operational assessment.

Benefits of the engage approach

Engage provides a low cost, pragmatic approach to the provision of assurance in those situations where you don't need a statutory audit opinion. Our consultants are experienced in the provision of assurance both at a corporate and operational level and we can tailor the service that we provide to ensure that your needs are met.

The most cost effective way of providing assurance is to use us to build the appropriate controls into your systems and processes before they are implemented. However, we can also provide assurance in an operational environment in circumstances where you may need to determine if work is being undertaken in a controlled manner and where you may need the cause of problems to be identified and rectification actions proposed.

See one of our case studies…

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market services
We support companies that administer markets and that operate within them - developing business strategies, establishing business procedures and monitoring systems,
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data services
We have brought about significant improvements at a wide cross section of companies that rely upon data as a critical aspect
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project services
Our project specialists have played key roles in successfully delivering large and small scale IT and business projects.
We can deliver your projects for you or provide the support
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