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Engage has brought about significant improvements at a wide cross section of
companies that rely upon data as a critical aspect of their business operation.
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The engage approach to data management ensures that you have the right data
to meet your needs, that your staff understand how to manage and interpret the
data and that you have the right business processes in place to support your data
management and analysis systems.
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We believe that the management of data is a business issue rather than an IS/IT
problem and this approach has helped us to bring about operational improvements
using our clients existing systems without investment in large scale IS expenditure.
We are confident that we can use our Engage Data Management methodology to resolve your data issues.
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Our Revenue and Margin Assurance Service (RAMA) is specifically designed to help you to improve your cash- flow and profit margins and has brought about significant savings at a wide number of electricity and gas suppliers.
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Support that Engage provides include:
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Data and information 'needs analysis' - to determine
what data you need to manage your business requirement and in what format.
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Development of business processes to collate and cleanse
data before it is loaded into data management systems, spreadsheets, data analysis
tools etc.
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Establishment of processes to capture and help you manage
exceptions in your data
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Data migration/integration support - to establish the
processes and procedures to manage the migration/integration of data between systems.
We can also manage these activities for you in a project environment.
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Establishment of performance standards against your
data items and a framework by which you can monitor your standards and bring about
data improvements
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Management reporting
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Provision of bespoke data support tools
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So why should you use us to help you to manage your data? In summary, we create
the operational environment to enable you to realise the value of your data, regardless
of the IS systems that you use and the industry that you operate within.
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With our support you:
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don't waste time and money collecting data that you
don't need - we recognise that each piece of data has an associated cost in terms
of its derivation, collection, analysis and storage. We help you to determine
how to utilise the data that you need to tell you how your business is operating
and to help you to improve your performance
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are able to identify and resolve any anomalies in your
data at an early stage, in a controlled fashion at low cost using routine sustainable
business processes
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can establish audit trails
to automatically tell you the history of each piece of data. |
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know that your staff understand the value of your data
and its criticality to your business
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are confident that the data that you use - whether it
is used for billing customers, paying your staff or ordering raw materials - is
accurate and gain certainty over your cashflow;
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reduce your operational costs - inaccurate data can
lead to costs associated with increased customer complaints, deployment of resources
to resolve a disproportionate number of errors, inefficient business processes
and failure to meet performance targets and standards;
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minimise the risk of making 'bad' business decisions
on the basis of inaccurate or misleading data.
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reduce customer complaints, thus retaining product value.
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See one of our case studies…
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