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This service draws upon
Engage's wealth of experience in operating within the utilities markets. It is
provided for the benefit of those companies who already operate within, or who wish to enter, the utilities
markets. |
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Services that Engage provide to existing or potential market participants include:
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Market entry feasibility studies - we can help you determine
whether entering the market meets your corporate objectives and help you assess
the risks and benefits
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Support in entering the market, including operating within the new Smart Metering market - whether you need someone
to explain the complexities of the market or guide you through the process from
accession to operation.
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Support in developing your operating strategies based
on our detailed knowledge of the market
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Design and implementation of business processes to turn
your strategies into reality - including transition to an operational environment
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Education and training so that your team understand
how the market operates, their obligations within it and the impact of their actions
on your business. We can provide our standard training packages or tailor the
training to the requirements of your organisation.
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Establishment of a framework to help you determine how
well you and your service providers and agents are performing
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Provision of support to Suppliers and Shippers in managing their agents - either through the establishment of processes to support your staff or
through the provision of an interim manager
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Identification of the issues and data quality problems
that prevent you from optimising your performance and implementation of solutions
to achieve the results that you need - whether they are within your own company
or at your service providers. (See our Data Services information for further details
of our approach to managing data and information)
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CRC Administration – helping you to understand and comply with your Carbon Reduction Commitment obligations |
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Provision of bespoke tools to help you manage your operational
performance issues including SPM Analyser, Exception Plus and Supplier Charges
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We are confident that no other consultancy can rival our track record in making
a real difference to the performance of participants within the utilities market.
Engage is the consultancy that has the unique blend of operational experience,
market knowledge and analytical expertise to help market participants optimise
their performance.
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The utilities market is extremely complex with a vast number of interfaces
and data flows between participants, wide ranging obligations and a high level
of change. Companies can invest a huge amount of time, effort and cost in trying
to understand the market and operate within it. The cost of data quality problems
alone has been estimated to be in the region of several hundred million pounds
across the industry.
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We can help you to reduce this burden on your resources by using our experience
to speed up the learning process for your staff, transferring our knowledge to
you, implementing tried and tested business procedures to support your operational
requirements, determining the root cause of your operational problems and providing
bespoke tools to help you manage your business more effectively.
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We take account of the specific needs of your business in all we do - from
the market area that you operate within, to your staff mix and budgetary constraints.
We are confident that we can deliver the operational support that you want at
real value for money.
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See one of our case studies…
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