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David Smith

The 105 number for customers to call in a power cut was a key project for the ENA to deliver on behalf of electricity network operators. Engage overcame the many multi-stakeholder challenges – enabling us to obtain a three-digit number from Ofcom, procure and implement a comprehensive telephony service, and deliver a national awareness campaign.…

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January 11, 2018Engage Consulting, Operational ImprovementsBy Engage Consulting

Darren Braham

We brought Engage in, as industry experts, to review our systems, processes and controls – and ensure that they would support our next phase of growth. The report they provided us with was clear and insightful – and enabled us to make real improvements across our business. They were easy to work with and demonstrated…

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January 9, 2018Engage Consulting, Operational ImprovementsBy Engage Consulting
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