Information Services

Our information service practitioners have a deep understanding of the electricity and gas Energy Market Arrangements enabling them to understand requirements far more readily and reliably.

Our “Core” development platform provides for rapid development of loading, processing and reporting applications which transform complex industry data into insightful and highly valuable business information, providing operational efficiencies, robust financial controls, improved customer service and a competitive edge.

Our team is trusted to deliver what is required, on time. It has an exceptional track record and has succeeded where many larger development houses have failed.

Example applications developed include:

  • Large settlement systems that clear £bns per year; and multiple market monitoring and assurance systems.
  • Best in class commercially available D95 exception management solution that ensures exceptions in the non-half hourly electricity arrangements are addressed.
  • Best in class commercially available revenue assurance solution that ensures income and costs are complete, accurate and consistent.
  • Many smaller applications in support of operational efficiencies, service improvements, financial controls and detailed consultancy based analysis and investigations.

We provide applications as products or through software as a service (SaaS); and include bespoke support and maintenance arrangements as required.

Why Engage Consulting?

We are the experts in the electricity and gas Energy Market Arrangements and have a proven track record of enabling our clients throughout the UK to deliver their strategic goals.

We ensure that we thoroughly understand the underlying objectives and desired outcomes, and make sure that this drives all that we do. Our clients trust us to deliver and value our flexible, collaborative and benefits driven approach.

Our consultants and information service practitioners have many years of industry experience and our collective pool of expertise enables us to deliver exceptional value to our clients.

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How We Work

Independent Advice

We provide trusted, independent advice enabling you to address current issues and to realise your longer term strategic goals.

Understanding and Benefits

We take time to thoroughly understand your objectives and are benefits driven so that we achieve the outcomes you want.

Working Together

We work with you, your teams and your stakeholders to bring about the best results for you.

Flexible Approach

We flex our approach to best suit your needs and circumstances so that we deliver an excellent customer experience.

What Our Clients Say

At Engage Consulting, our focus has always been to provide the highest level of support to our clients. All our Consultants have extensive experience and are supported by the best trained support teams in the industry.

  • The team at Engage has consistently delivered a first-class service that has helped us respond effectively to our stakeholders’ changing needs since 2000. Their technical knowledge and detailed understanding of both the industry arrangements and the sensitive market data underpin the development of high quality business systems – often in very tight timescales – and a professional, responsive support service. They have earned our trust to deliver to time, cost and quality.

    Mark Bygraves
    CEO, ELEXON
  • We asked Engage to assist us in a large trading dispute issue that required complex processing of a large volume of energy industry data. Engage used its industry knowledge and existing IT systems to quickly and reliably process the data and provide corrected energy volume inputs to our systems. We are very happy with the outcome that was professionally delivered, high quality and within budget.

    Mark Bygraves
    CEO, ELEXON
  • Exception Plus has exceeded our detailed business case expectations. We are now also using it to support our root cause analysis

    Pete Butcher
    BSC Settlements and Performance Manager, SSE

Get In Touch - Simply Call 0207 4050740

Experts in the Electricity and Gas Energy Market Arrangements

Who We've Worked With