Challenging times for energy suppliers
We are very pleased to part of the ENA project team that delivered this valuable service to consumers. Many people don’t know who to contact in the event of a power cut and many mistakenly call their supplier. The ENA and electricity network operators have introduced “105” – an easy-to-remember phone number that automatically connects the caller with the right network operator. We provided the project management and stakeholder engagement services – and delivered many of the critical deliverables such as the service requirement specification, the case for a three-digit number and the consumer awareness strategy.
Find out more about 105 at www.powercut105.com
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