We are delighted to announce that Principal Consultant Tom Desmond has qualified as an ISO 31000 Lead Auditor. ISO 31000 is an internationally recognised standard for risk management, setting out a structured approach to identifying, analysing and treating risks across an organisation. It complements Tom’s existing ISO 9001 Quality Management Systems Lead Auditor accreditation, broadening his professional toolkit.
Tom has specialised in delivering assurance services for our clients for several years and has extensive experience of assessing regulatory compliance. Adding ISO 31000 to his ISO 9001 credentials supports his dual capability in quality and risk management – meaning he can help clients not only assure the quality of their processes but also systematically identify, assess and manage the risks within them.
In a sector facing significant regulatory, commercial and operational change, the ability to combine quality assurance with structured risk management in a single engagement is a real advantage for our clients. Whether supporting regulatory compliance, delivering technical due diligence for investors or helping organisations prepare for programmes like Market-wide Half Hourly Settlement, this qualification strengthens the practical support we can offer.
“Tom’s achievement of the ISO 31000 Lead Auditor qualification is a fantastic milestone and reflects the consistently high standard of professional development we expect at Engage. We’re committed to training our people well, so they can bring the best of quality assurance and risk management to every client engagement.”
– Chris Cook, Head of Consultancy, Engage Consulting
“Risk management is most effective when it’s practical and embedded in day‑to‑day decision‑making. Gaining the ISO 31000 Lead Auditor qualification strengthens our ability to help clients not only assure compliance and quality, but also identify and manage risk in a structured, proportionate way.”
– Tom Desmond, Principal Consultant, Engage Consulting
Tom is a regulatory assurance specialist with over 20 years’ experience in the GB energy market. He brings a structured, risk-based approach to regulatory compliance, and has supported clients across the energy landscape with business planning and assurance priorities. Well done, Tom!
