Balancing and Settlements

Engage Consulting has deep expertise in the mechanisms that drive balancing and settlement, offering clients robust support across key areas including performance assurance, market reforms, and data-driven analysis. 

Balancing and Settlement in the GB Energy Sector

Balancing and Settlement arrangements are fundamental to the effective operation of the GB electricity market, ensuring that supply and demand are matched in real-time and that market participants are settled accurately and fairly. These processes underpin market confidence, promote efficiency and support the transition to a smarter, more flexible energy system.

Performance Assurance

Performance Assurance

To maintain the integrity of settlement processes, market participants must meet a range of performance standards and obligations. Engage Consulting supports Performance Assurance activities by conducting audits, data reviews and risk assessments across supplier and agent performance. We help clients understand their exposure to settlement risks, improve data quality and meet the expectations set by industry bodies such as Elexon under the Performance Assurance Framework (PAF). 

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Market-wide Half Hourly Settlement (MHHS) Readiness and Qualification

MHHS is a major industry reform aiming to enable more accurate, real-time electricity settlement and facilitate innovation in the retail market. Engage Consulting provides targeted support to parties preparing for MHHS, including gap analysis, readiness assessments, programme engagement and qualification testing. Our team helps clients navigate programme requirements, align internal systems and processes, and ensure successful entry into the future MHHS framework

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Imbalance Analysis

Imbalance Analysis

Settlement imbalance occurs when the contracted supply or demand differs from actual metered volumes, leading to financial charges or credits. Accurate analysis of imbalance data is critical to identifying root causes, mitigating future exposure, and optimising trading and operational strategies. Our consultants perform detailed imbalance assessments using historical and real-time data, providing insights that help clients reduce costs and improve forecasting and settlement accuracy. 

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supporting market participants

Through our expertise in balancing and settlement, we support market participants in maintaining compliance, adapting to change and operating efficiently in an increasingly dynamic energy landscape 

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Engage Consulting combine their deep understanding of settlements processes with a consistent and open approach to stakeholder engagement which has allowed them to overcome the early challenges associated with a change in methodology.
XOSERVE
Chris DwyerHEAD OF CONTRACTS AND PROCUREMENT, XOSERVE
I’ve had the pleasure of working with Engage’s consultants for over six years on a large, complex, wide-ranging, technical and challenging project of critical importance to our members and government.
Energy UK
Daisy CrossHEAD OF FUTURE RETAIL MARKETS, ENERGY UK
Engage Consulting has been instrumental in establishing the Alt HAN Co; ensuring the complex journey from inception to being an independently operational business, was delivered with professional and invaluable expertise and support.
Alt HAN Co
Paul CooperMANAGING DIRECTOR, ALT HAN CO
The 105 number for customers to call in a power cut was a key project for the ENA to deliver on behalf of electricity network operators. Engage overcame the many multi-stakeholder challenges – enabling us to obtain a three-digit number from Ofcom.
David Smith
David SmithCEO, ENERGY NETWORKS ASSOCIATION
We brought Engage in, as industry experts, to review our systems, processes and controls – and ensure that they would support our next phase of growth. The report they provided us with was clear and insightful – and enabled us to make real improvements across our business.
Darren Braham
Darren BrahamFINANCE DIRECTOR, FIRST UTILITY
Engage analysed gigabytes of our portfolio data and identified customer accounts causing the imbalance. They also successfully identified the key causes, provided detailed recommendations and proposed a model settlements function to allow us to improve our processes and manage future imbalances.
Lesley Baxter
Lesley BaxterFINANCE DIRECTOR, TOTAL GAS & POWER
Engage applied their detailed industry knowledge to develop a robust methodology for quantifying the impact of these adjustments, applied this to large volumes of our metered data, and produced a far more accurate determination of our losses.
SP Energy Networks
Allan HendryHEAD OF LICENCE & REVENUE, SCOTTISH POWER ENERGY NETWORKS
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