Heat Networks

The heat network sector is poised for rapid growth and decarbonisation with the arrival of regulation and heat network zones.  

Navigating Heat Network Regulation

From January 2026, heat network operators and suppliers will need to comply with a new regulatory framework set and enforced by Ofgem. The framework will include consumer protection rules, carbon emissions limits, and technical standards for the design, construction, and operation of heat networks.  

Heat Networks

Our Solution: Regulatory Compliance Services

Our team includes a former Department for Energy Security and Net Zero (DESNZ) civil servant who led a team developing policy to establish heat networks regulation. Combined with our extensive experience in supporting energy suppliers with regulatory compliance, we offer a range of services that provide end-to-end coverage of the compliance process: 

  1. Regulatory and market clarity: In-depth analysis of regulatory requirements to give you a clear picture. If you are in the process of entering the heat networks market, we can conduct landscape analysis of the sector that is tailored to your entry and growth strategy. 
  2. Impact assessment: Working with you to understand how the new regulations will affect your internal operations, including an evaluation of potential changes to systems, processes, and business strategy. 
  3. Operational readiness: Helping you to get ready for when regulation comes into force, including support in setting up or modifying processes and systems, and training your staff on how to meet regulatory requirements. Our focus will be on process optimisation to ensure cost-effective and efficient compliance with regulation which fits around your delivery model. 
  4. Ongoing compliance: Once regulation is live, we can assist with your ongoing compliance efforts, including on information submissions to Ofgem. Our team includes accredited auditors who can conduct formal evaluations to ensure that your heat network complies with specific regulations. 

Why Choose Us?

  

  • Expertise: Our team has 25 years of experience in the energy industry and is expanding into key areas to support decarbonisation.  
  • Quality Assurance: Our team of qualified ISO:9001 Quality Management Systems Lead Auditors have consistently applied this methodology to conduct comprehensive process reviews in line with relevant standards.  
  • Holistic approach: Our range of expertise means that we can provide assessments of how heat network regulation interacts with existing building regulations, landlord obligations, and social housing rules that may already apply to you  
  • Proven Track Record: Our industry and compliance expertise covers a wide range of areas required for Ofgem’s Market Compliance Reviews, and our support has helped clients improve regulatory compliance on an enduring basis.   
  • Broad Experience: We have assisted a wide range of energy suppliers in identifying and resolving process weaknesses that directly impact customers.   
  • Diverse Skill Set: Our consultancy and compliance work spans multiple areas, including heat networks and electricity imbalance, where we have helped organisations identify root causes, gaps, and process improvements.  
Heat Networks

Creating Value

Our Heat Network Regulation Consultancy Services are designed to help you navigate the significant changes brought by regulation and ensure that your organisation operates at its most efficient and compliant level.

Expert Support

Contact us today to learn more about how we can support your organisation.  Find out more about our Heat Networks expert, Lorenzo Wong.

Contact Us
Engage Consulting combine their deep understanding of settlements processes with a consistent and open approach to stakeholder engagement which has allowed them to overcome the early challenges associated with a change in methodology.
XOSERVE
Chris DwyerHEAD OF CONTRACTS AND PROCUREMENT, XOSERVE
I’ve had the pleasure of working with Engage’s consultants for over six years on a large, complex, wide-ranging, technical and challenging project of critical importance to our members and government.
Energy UK
Daisy CrossHEAD OF FUTURE RETAIL MARKETS, ENERGY UK
Engage Consulting has been instrumental in establishing the Alt HAN Co; ensuring the complex journey from inception to being an independently operational business, was delivered with professional and invaluable expertise and support.
Alt HAN Co
Paul CooperMANAGING DIRECTOR, ALT HAN CO
The 105 number for customers to call in a power cut was a key project for the ENA to deliver on behalf of electricity network operators. Engage overcame the many multi-stakeholder challenges – enabling us to obtain a three-digit number from Ofcom.
David Smith
David SmithCEO, ENERGY NETWORKS ASSOCIATION
We brought Engage in, as industry experts, to review our systems, processes and controls – and ensure that they would support our next phase of growth. The report they provided us with was clear and insightful – and enabled us to make real improvements across our business.
Darren Braham
Darren BrahamFINANCE DIRECTOR, FIRST UTILITY
Engage analysed gigabytes of our portfolio data and identified customer accounts causing the imbalance. They also successfully identified the key causes, provided detailed recommendations and proposed a model settlements function to allow us to improve our processes and manage future imbalances.
Lesley Baxter
Lesley BaxterFINANCE DIRECTOR, TOTAL GAS & POWER
Engage applied their detailed industry knowledge to develop a robust methodology for quantifying the impact of these adjustments, applied this to large volumes of our metered data, and produced a far more accurate determination of our losses.
SP Energy Networks
Allan HendryHEAD OF LICENCE & REVENUE, SCOTTISH POWER ENERGY NETWORKS
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