Smart Water Metering Assurance & Advisory

Helping  organisations maximise the value of smart metering investments through independent assurance and practical advisory support. 

Turning Meter Rollouts into Measurable Outcomes

 

Successful smart metering programmes are about more than installing devices. The real value comes from trusted data, improved customer outcomes, operational efficiency and regulatory performance.  

 

Smart Metering Is the Foundation of Water Sector Transformation

Smart metering is becoming a critical enabler of: 

  • Leakage reduction 
  • Demand management 
  • Per-capita consumption targets 
  • Customer engagement 
  • Revenue assurance 
  • Environmental performance 
  • Data-driven decision making 

Yet many organisations face challenges around governance, delivery, interoperability and benefit realisation. 

Our Services

Government Levies:  System charges: 
Renewables Obligation (RO)  Distribution Use of System (DUoS) 
Contracts for Difference (CfD)  Transmission Network Use of System (TNUoS) 
Capacity Market (CM)  Balancing Services Use of System (BSUoS) 
Feed-in Tariff (FiT)  Gas NTS & LDZ Commodity and Capacity Charges  
Green Gas Levy (GGL) 
Climate Change Levy (CCL) 
Assistance for Areas with High Electricity Costs (AAHEDC) 
Energy Intensive Industries (EII) Support Levy 

Smart Metering Strategy 

Helping organisations define clear business outcomes, deployment approaches and benefits realisation frameworks. 

Programme Assurance 

Independent reviews of rollout readiness, programme governance, delivery controls and risk management. 

Data Assurance 

Assessment of meter data quality, reporting integrity, operational processes and regulatory reporting readiness. 

Delivery Oversight 

Support with programme mobilisation, supplier management, performance reporting and implementation governance. 

Benefits Realisation 

Helping clients demonstrate value through measurable improvements in operational performance, customer outcomes and regulatory metrics. 

Lessons From Energy 

Applying practical lessons from large-scale smart energy programmes to help reduce delivery risk and accelerate outcomes. 

Typical Client Challenges

  • Are we ready to begin large-scale deployment? 
  • How robust is our governance framework? 
  • Are we realising the benefits we expected? 
  • Is our meter data reliable and trusted? 
  • How do we improve customer adoption? 
  • How can we demonstrate value to regulators and stakeholders? 
  • What lessons can we learn from other utility sectors? 

Why Engage?

Our team combines: 

  • Smart metering expertise 
  • Regulatory assurance experience 
  • Data and analytics knowledge 
  • Programme delivery capability 
  • Utility sector transformation experience 

We provide independent advice focused on helping clients deliver successful outcomes, not simply successful deployments

Ready to Discuss Your Requirements?  Our team is here to help you navigate your Smart Meter Rollout.

 

Contact Us
Engage Consulting combine their deep understanding of settlements processes with a consistent and open approach to stakeholder engagement which has allowed them to overcome the early challenges associated with a change in methodology.
XOSERVE
Chris DwyerHEAD OF CONTRACTS AND PROCUREMENT, XOSERVE
I’ve had the pleasure of working with Engage’s consultants for over six years on a large, complex, wide-ranging, technical and challenging project of critical importance to our members and government.
Energy UK
Daisy CrossHEAD OF FUTURE RETAIL MARKETS, ENERGY UK
Engage Consulting has been instrumental in establishing the Alt HAN Co; ensuring the complex journey from inception to being an independently operational business, was delivered with professional and invaluable expertise and support.
Alt HAN Co
Paul CooperMANAGING DIRECTOR, ALT HAN CO
The 105 number for customers to call in a power cut was a key project for the ENA to deliver on behalf of electricity network operators. Engage overcame the many multi-stakeholder challenges – enabling us to obtain a three-digit number from Ofcom.
David Smith
David SmithCEO, ENERGY NETWORKS ASSOCIATION
We brought Engage in, as industry experts, to review our systems, processes and controls – and ensure that they would support our next phase of growth. The report they provided us with was clear and insightful – and enabled us to make real improvements across our business.
Darren Braham
Darren BrahamFINANCE DIRECTOR, FIRST UTILITY
Engage analysed gigabytes of our portfolio data and identified customer accounts causing the imbalance. They also successfully identified the key causes, provided detailed recommendations and proposed a model settlements function to allow us to improve our processes and manage future imbalances.
Lesley Baxter
Lesley BaxterFINANCE DIRECTOR, TOTAL GAS & POWER
Engage applied their detailed industry knowledge to develop a robust methodology for quantifying the impact of these adjustments, applied this to large volumes of our metered data, and produced a far more accurate determination of our losses.
SP Energy Networks
Allan HendryHEAD OF LICENCE & REVENUE, SCOTTISH POWER ENERGY NETWORKS
Engage has been a trusted partner in the development and delivery of our Energy UK training programmes. Their expert support, deep industry knowledge and commitment to quality have helped us successfully develop and deliver high-quality courses. The team's proactive, professional and collaborative approach has been exceptional in the delivery of our Introduction to GB Energy Markets and Understanding the GB Retail Market courses, consistently creating real value for our members and wider stakeholders.
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