Principal Consultant within Engage Consulting’s Energy & Utilities team, bringing over 30 years’ experience delivering complex, technology-enabled transformation across energy, utilities, central market bodies, water and regulated infrastructure. Background spans policy and regulation, central market organisations, retail markets, networks and consulting delivery, providing an end-to-end view of the energy system and its ongoing transformation.
Specialises in shaping and delivering large-scale digital and IT/OT-enabled programmes, including smart infrastructure, smart metering, data platform modernisation, CRM and billing transformation, customer platform change and operating model redesign. Experienced in leading multidisciplinary teams in highly regulated environments, aligning technology delivery with regulatory, customer, affordability and vulnerability outcomes.
Brings strong commercial and practice-building experience, including subsector growth, proposition development, account leadership and senior client relationship management. At Engage, Marc is positioned to strengthen delivery across market reform, regulatory assurance, smart metering, water sector growth and cross-sector utilities transformation.
Specialisms
- Energy & Utilities transformation
- Market reform and regulatory change
- Smart metering and smart infrastructure
- Data platform modernisation
- CRM and customer platform transformation
- Operating model and organisational design
- Real world customer challenges, including debt and vulnerability
- Regulatory assurance and governance
- Cross-sector (energy and water) strategy and delivery
