Royston Black

Royston Black

Lead Consultant

Royston is a Lead Consultant at Engage and is an expert in change management, business analysis, business improvement and smart metering. He has over 15 years of energy retail experience – 12 of which were at British Gas. He has held senior roles in customer services, energy services, complaints management, compliance, change management, business improvement and smart metering, where he led a team working on smart foundation interoperability and DCC enrolment. More recently he has provided smart metering, regulation and business change expertise to a range of clients.

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