About Us

Engage Consulting Limited is an independent and highly experienced consultancy firm that has been providing specialist advisory and project management services, since 2000, in the energy sector.

IIP Invest In People Gold Accreditation

At Engage Consulting, our clients trust us to deliver and value our flexible and collaborative approach in meeting their policy or commercial ambitions within a complex and changing energy landscape focused on delivering Net Zero, affordable energy to consumers.

Engage Consulting has delivered specialist advisory and project management services to the energy sector. Now in our 25th year, our experienced leadership team is headed by CEO Matthew Johnson, who works alongside Head of Operations and People Kevin Mitchell and Head of Consultancy Chris Cook.

We have maintained our commitment to excellence throughout our journey, as evidenced by our active CSR activities, environmental policies and our prestigious IIP Invest In People Gold Accreditation.

Our Expertise

Our expertise is rooted in the Energy Market Arrangements and seeks to leverage value for clients based on that foundation in a wide range of areas, including

Proven Track Record

We have a proven track record of enabling our clients throughout the UK to deliver their strategic goals, overcoming various regulatory, commercial, and technological challenges involved in bringing energy services and products to end consumers.

Our consultants and information service practitioners have many years of industry experience, making them energy sector subject matter experts. We take a collaborative, benefits-driven approach that puts our clients’ underlying objectives and desired outcomes first. We pride ourselves on our ability to work in multi-stakeholder environments, our independence, and our strong Information Services (IS) capabilities.

Engage Business Principles

We seek excellence in all that we do
We are honest, fair and operate with integrity
We are always professional, polite and respectful
We encourage and support teamwork
We have a positive “can do” attitude
We are an equal opportunities employer
We value everyone’s opinion and contribution

Case Studies

Alternative Energy Market Innovation Programme – Phase 2

Launching a new accredited Training Course in partnership with Energy UK

WHD Compliance for Energy Suppliers

Independent FIT Levelisation Auditing 2025

Unlocking Demand Side Response (DSR) in the domestic and small business market

Independent Audit of Prepayment Metering Operations

Engage Consulting combine their deep understanding of settlements processes with a consistent and open approach to stakeholder engagement which has allowed them to overcome the early challenges associated with a change in methodology.

I’ve had the pleasure of working with Engage’s consultants for over six years on a large, complex, wide-ranging, technical and challenging project of critical importance to our members and government.

Engage Consulting has been instrumental in establishing the Alt HAN Co; ensuring the complex journey from inception to being an independently operational business, was delivered with professional and invaluable expertise and support.

The 105 number for customers to call in a power cut was a key project for the ENA to deliver on behalf of electricity network operators. Engage overcame the many multi-stakeholder challenges – enabling us to obtain a three-digit number from Ofcom.

We brought Engage in, as industry experts, to review our systems, processes and controls – and ensure that they would support our next phase of growth. The report they provided us with was clear and insightful – and enabled us to make real improvements across our business.

Engage analysed gigabytes of our portfolio data and identified customer accounts causing the imbalance. They also successfully identified the key causes, provided detailed recommendations and proposed a model settlements function to allow us to improve our processes and manage future imbalances.

Engage applied their detailed industry knowledge to develop a robust methodology for quantifying the impact of these adjustments, applied this to large volumes of our metered data, and produced a far more accurate determination of our losses.

Who We've Worked With

We have been providing services to the energy industry for over 25 years, during that time we have worked in collaboration and for a significant number of businesses and organisations.