Engage Consulting Haz Elmamoun Lead Consultant

Haz Elmamoun

Lead Consultant

Haz has regulatory and commercial experience, proven analytical capabilities and comprehensive knowledge of the business processes of the energy industry in a career spanning 24 years. Haz’s experience and expertise is underpinned by strong stakeholder engagement capabilities and the ability to navigate complex issues in multi-stakeholder environments. Haz is an expert in the GB smart metering sector and has an excellent understanding of Government’s Smart Metering Implementation Programme and its importance to Government’s Net Zero ambitions.


  • Smart Metering, Wider Industry Governance and Regulation
  • Electricity Settlement Arrangements
  • Business Process Review and Re-engineering
  • Requirements Gathering and Specifications
  • Revenue, Margin and Cost Assurance

Haz’s recent work includes:

  • Supporting DESNZ in its Government innovation programme relating to enabling interoperability of Demand Side Response.
  • Supporting the Smart Energy Code Company as a Subject Matter Expert on the governance arrangements for the smart meter rollout transition from 2G/3G connectivity to 4G connectivity across GB.
  • Supporting Energy UK as the Large Supplier representative on Ofgem’s Market-wide Half Hourly Settlements programme focusing on design matters relating to the Programme.
  • Supporting Energy UK on ensuring collective positions of its members, and engagement with BEIS, DCC and key stakeholders on SMIP matters, including BEIS policy relevant to SMIP and the Net Zero transition, DCC operational performance, Price Control, DCC Network Evolution programmes, wider policy and regulation matters.
  • Representing Energy UK on BEIS’ SMIP Transitional Governance forums and leading on technical assurance matters.

Haz’s earlier work on SMIP included supporting BEIS on development of the technical specifications for SMETS2, providing quality assurance and supporting wider stakeholder engagement activities. Haz has held operational / delivery roles in electricity customer billing, registrations, industry exceptions/assurance, settlement which involved business process re-design, systems requirements gathering and specifications within E.ON for 10 years before joining Engage.

Who We've Worked With

We have been providing services to the energy industry for over 23 years, during that time we have worked in collaboration and for a significant number of businesses and organisations.

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