Under the increased scrutiny of the current cost of living crisis and ongoing market compliance assessment activity, the need for optimised business processes for energy market participants has never been of greater importance, none more so than where processes relate to the management of customer cash and balances.
Several are currently taking advantage of Engage’s process auditing services, and we’re pleased to be supporting organisations to protect themselves and their customers in these challenging times.
Our ISO:9001-accredited Lead Auditors identify process improvement opportunities and regulatory compliance gaps for users, allowing them to reduce financial leakage and to prevent regulatory action for non-compliance.
The following diagram outlines our flexible approach to procedural assurance that can be tailored to client requirements.
Please get in touch at [email protected] if we could help you to optimise your processes too.